Click on the practice’s name to see the reviews other patients have left for us.
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Suzie Mann
10:37 14 Feb 25
My husband, James, was referred by the branch in Crediton and was seen very promptly for a follow-up to cataract operations. The place was spotless, staff very friendly and professional (running spot-on for time) and used state-of-the art equipment. The examination was easy and quick with a clear recommendation for a new prescription. Guidance in choosing a new frame was unbiased and helpful with no strong steer towards the more expensive end of the range. New glasses were available within 2 weeks and, now he has worn them for a few days, it is clear they are ideal. There is no doubt that he will continue to attend this branch of independent opticians.
Julia Davis
10:27 14 Feb 25
My eye examination with Sean was very thorough and he explained all the aspects of the scans. Stephen then took me through the stages of choosing new sunglasses making sure my choice was suitable. Both gentlemen were very kind and friendly.
Based on 27 reviews
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Claire Coe
20:35 11 Feb 25
I called Francis Opticians in Chirk after suffering from sudden vision change in one eye, no where could see me for weeks but the receptionist here went above and beyond to re-assure me they could and would help me, seeing me the following day. The service i recieved was none other than excellent, I had constant reasurance from the Optician herself whilst going through all tests. Would highly reccomend this Opticians – for emergency care or general eye care.
Paul Jones
09:13 20 Dec 24
To all staff at Francis opticians thank you so much for all that you have done for my family you really do make a difference to people’s lives your ability to communicate and understand people from all walks of life is truly is outstanding and thank you for being our saveing grace……from the loakes family.
Caroline Northrop
09:23 04 Dec 24
I live about 36 miles away from Chirk but they fitted me in as an emergency as I was having trouble with one eye and couldn’t get in anywhere nearer in Wales. They were so attentive and efficient that I would highly recommend them. Chirk residents are lucky to have them on their doorstep.
James Rees
16:17 20 Feb 25
A Friendly, expert and helpful service, I would highly recommend this opticians
Pete Dury
14:54 19 Feb 25
Excellent service, Nicola was very friendly, very helpful and very informative.Many thanks
Alison Bernays
11:30 14 Feb 25
The Yate branch were very helpful but had to completely change the lenses of 3 pairs of glasses and one frame which didn’t fit my face because their Wotton branch gave me the wrong prescription and a badly fitting frame. This whole episode took 4 months to rectify.
Based on 7 reviews
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Frank Tanner
15:01 09 Nov 23
Very good professional service from the moment you get inside the door till when you leave. Added bonus if you’re lucky you can park literally outside the door.If not just across the road.New staff and they are all excellent 👍
Mike
15:15 22 Sep 22
After some difficulty contacting Reception I eventually I got a prompt appointment with the optomoterist, Barbara, who gave me a very comprehensive and thorough check. 5 stars for Barbara, rather fewer for reception, I’m afraid.
Michelle Green
09:08 05 Feb 25
First rate opticians! The receptionist is delightful and very helpful. The optician is both very professional but amusing at the same time and puts you at your ease. He spotted a problem with my eye and sent me to the eye hospital where it was diagnosed and treated. Excellent service.
Margaret Clarke
14:06 29 Jan 25
Very friendly staff from reception to the optician.Took good care and looked after me very well.
deborah orchard
08:43 09 Mar 25
Great service from start to finish . Friendly helpful experienced staff. Would highly recommend.
Lucy Rose (TheChallengeMaster)
11:41 28 Feb 25
Best opticians I every been too fantastic service and very thorough in what he does . You won’t be disappointed unlike other opticians in Felixstowe . Better service by far
Paul Surzyn
09:22 21 Feb 25
Professional, courteous and friendly, The experience was unpressured and reassuring. I have complete faith in his professional abilities and judgement.
t clarke
10:56 07 Feb 25
An excellent service combined with a really knowledgeable and helpful optician.
gillian munro
23:43 22 Jan 25
I find these Opticians extremely helpful very reassuring and efficient. Good range of frames to choose from for every pocket
David Clarke
19:28 22 Nov 24
Excellent information delivery, great interpersonal skills, and a clear understanding of the complexity of duality involvement with Ipswich Hospital.
Mary Fitz-Gerald
12:10 31 Oct 24
I was very pleased with my experience with you, I can’t remember the young lady’s name but she was very professional and a joy to talk to. Thank you
donna jacobs
16:05 25 Oct 24
Very thorough eye test. Everything explained as each test carried out. Staff were friendly and professional.
John Adams
15:27 25 Oct 24
Very professional and they take their time to go through everything thoroughly. Very, very friendly staff.
Alan Baldry
17:47 18 Sep 24
Excellent service as always, would have no hesitation in recommending them to anyone.
Racheal Tredgett
16:55 23 Aug 24
The optition was lovey with with my dad aged 82, and the other staff too, thank you
Graham Thompson
13:45 22 Aug 24
I got an appointment within a few days of requesting one. My eyes were examined thoroughly and the optician was friendly and helpful. VEEY SATISFIED!
Anthy sullivan
14:13 20 Aug 24
I found the Optician at Armstrong & North Opticians in Felixstowe very thorough and would highly recommend them.
Carol Long
11:00 22 Jul 24
Always good customer service .And ,Mr Kevin McMorrow is excellent and very thorough optician
Dean Rattle
21:05 20 Jun 24
Thorough exam and took the time to explain the difference in my eye sight from previous eye test
Russ Ger
14:00 12 May 24
After being let down by the local branch of another national chain of opticians I thought I’d try Armstrong and North. Very pleased I did. Simple appointment booking service and wonderful staff. Particular thanks to Kevin who was very thorough during my eye test and a very polite and friendly chap. Glad I moved away from the cattle shop feel of the more well known chains.I would recommend the Felixstowe branch to all. Thanks to all staff for their help. I shall be returning with my son soon who is due an eye test.
David Kirk
18:23 22 Apr 24
You will always experience a friendly welcome and receive excellent treatment where all the options are discussed with the patient.
Denise Marsden
15:32 05 Apr 24
Staff always very helpful, thank you Jackie for having patience helping my husband and I choose frames.Kevin always very professional and explains everything about the test. He has always taken time to make us feel at ease.Very happy with our experience as always.
Dave Jones
10:16 12 Mar 24
Excellent and professional service throughout the appointment from entering reception to being measured for new glasses and leaving
Alan Versey
11:27 05 Mar 24
Attention to detail is second to none. Has never failed to satisfy my optical requirements. Would give 6 stars if I could.
Pat Brimble
10:11 02 Feb 24
The service was excellent everything explained very clearly and all my questions asked, answered and explained. Would recommend this service to anyone.
Cherry Hamilton
14:56 12 Jan 24
Lovely staff on Reception.A comfortable appointment/eye test.Questions followed by discussion about eye health, both helpful and informative.Thank you for great customer service.
Ray Brown
16:47 04 Dec 23
Once again my visit to Armstrong & North Optician was a pleasant and productive visit. Mr. Kevin McMorrow carried out my eye tests in a very professional manner but at the same time answering my questions and putting my concern’s at rest.
Teresa Hall
19:36 30 Nov 23
I had an eye examination Monday ,I felt a little bit anxious because of the price of things today but the optician put me at my ease ,I would recommend them very kind and very professional so I’m glad it’s over for for a year probably be going back next year.😁
Caroline Ley
11:12 30 Nov 23
Excellent customer service at Armstrong & North in Felixstowe. The staff are all helpful, well informed and efficient. As always my contact lens check was careful and thorough.
Carla Couto
13:19 17 Nov 23
Extremely happy with the diligence and care provided at Armstrong & North Opticians in Felixstowe. The staff are friendly, helpful and very effective
George Topping
00:32 15 Sep 23
A really good practice. The optometrist was brilliant. The measuring and fitting choice was done with skill. Thank you!
James Dodd
08:47 24 Aug 23
As usual very good experience at Armstrong & North opticians in Felixstowe. Nice polite friendly staff. Thorough eye/sight examination.
Derek Hemsley
14:53 04 Aug 23
The Optician I see is very good, patient and caring. I am disabled and he makes sure everything is OK. Very impressed.
John Harbridge
10:02 28 Jul 23
A friendly and professional service that performed a thorough test with no “hard sell” at the end.
Ed Turner
14:19 27 Jun 23
Excellent eye testing, hearing test, ear de-waxing and spectacle selection all in one session!
Andrew Wolton
11:43 12 Jun 23
A helpful receptionist, a prompt appointment and an attentive and informative optician all combined to make this a successful and pleasant experience. I’ll continue to attend here whenever necessary.
Nour Life
15:44 11 Jun 23
As always I was completely satisfied by my appointment. It started exactly on time. It was thorough, professional, there was no rush and Patrick was informative answered all my questions before reporting that my eyes were in excellent health. So I have no difficulty in awarding five stars ⭐️ ⭐️The receptionist give me a warm welcome 🤗 and dealt with my appointment efficiently. The waiting room was spotless and well maintained and relaxed. I wholly recommend this company.Shaimaa Lyas
Richard Wales
08:55 11 Jun 23
Excellent service, and very thorough answers to questions. Would recommend to anyone that wants high quality service.
Gilly
14:55 25 Jul 22
Had a very positive experience here today. Took my very elderly mum in for an eye test. Absolutely no problem accommodating a wheelchair and the optician was very patient with my mum being hard of hearing. All the staff we encountered were very friendly and helpful. And another really welcome aspect of our visit – there was no hard sell of frames or lenses after the test. It was very relaxed without any of the pressure the chain opticians can put on customers. Can highly recommend – there is free parking around the corner by the station too.
Maxine Howard
15:40 28 Mar 22
Had my eye test with Kevin last week and couldn’t fault it. Also, Jaqui was super helpful finding me the best suited glasses that met my preference and looked amazing! Wouldn’t go anywhere else.
David Smale
17:32 17 Jan 22
Had eye test this afternoon by Kevin McMorrow. He was very thorough and I would recommend him to anyone seeking advice or an eye test.
Tracey Lack
10:37 24 Aug 21
I came here as son getting migraines and gp suggested another eye test and this only place with quick appointment available.On entering shop the receptionist was far from welcoming with miserable glare . We are both exempt from wearing mask but she angrily asked us to wear one and in saying we exempt her attitude was ‘oh are you’re in angry voice. She then hardly looked at us grunting take a seat.While waiting an elderly lady was already there looking at glasses with another member of staff who again was rude in manner she spoke. The lady decided to go elsewhere and staff continued negatively discussing her when she left loudly in front of us.Eventually went to the optician who seemed okay but not really listening to my concerns.Will never go there again
Kinson Limited
10:00 13 Nov 19
After years of attending another optician I recently ended up at Armstrong and North (previously the Co-op opticians) in Felixstowe. I had noticed is was quieter that say Specsavers, but needed a quick appointment so opted for them. Well what a surprise, I am literally over the moon I am so pleased with the extraordinary care attention and value. Kevin the optician took up my case with a level of interest far in excess of what I have ever experienced before. I am sending my wife there next. If you want to look after your eyes as much as you should and need a good optician in Felixstowe, well this would be my recommendation.